seqbd Privacy Policy — Your Information Is Our Responsibility
seqbd gives the highest priority to protecting your personal information. This policy clearly explains how we collect, use, and store information.
Introduction and Overview
seqbd ("we", "our", or "platform") is a trusted online gaming service provider for users in Bangladesh. We believe that your privacy is a fundamental right, and keeping your personal information fully protected while you use our platform is our primary responsibility.
This privacy policy applies to the seqbd website (https://seqbd.lat) and all related services. It explains what types of personal information we collect, how that information is used, who it may be shared with, and what rights you have over your information.
By registering on our platform or using our services, you are giving your full consent to this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us directly.
What Information We Collect
We collect various types of information to operate our services properly and provide you with the best experience. These are described in detail below:
2.1 Identity Information
Information you provide at the time of account registration:
- Full name and date of birth
- Email address
- National ID card or passport number (for age verification)
- Current address and postal code
- Chosen username
2.2 Financial Information
Information required for processing transactions:
- bKash, Nagad, Rocket, or Upay number
- Bank account information (for bank transfers)
- Deposit and withdrawal history
- Transaction dates and amounts
2.3 Technical Information
Information collected automatically while using the platform:
- IP address and device ID
- Browser type and version
- Operating system
- Login time and location data
- Cookie and session data
2.4 Gaming Behavioral Information
Information collected to improve service quality:
- Gaming history and preferences
- Betting patterns and strategies
- Active time on the platform
- History of promotional offer uptake
- Customer support communication records
Purpose of Information Use
seqbd uses collected information only for the legitimate purposes listed below. We never use your information for unauthorized or unnecessary purposes.
3.1 Account Management and Service Delivery
We use your registration information to create and manage your account. We verify age to ensure that only users aged 21 or above are using the platform. This information is also essential for processing your deposit and withdrawal requests and keeping transaction records accurate.
3.2 Security and Fraud Prevention
By analyzing technical and behavioral data, we identify suspicious activity and keep your account secure. This information is the foundation of our active protection against unauthorized access, account hacking, and financial fraud.
3.3 Ensuring Responsible Gaming
By monitoring gaming behavioral data, we identify potentially problematic gaming patterns and provide support to users when needed. This is an integral part of our responsible gaming policy.
3.4 Service Quality Improvement
By analyzing user experience and preferences, we continuously improve the platform's services. This information helps deliver personalized game recommendations, promotional offers, and customized experiences.
3.5 Meeting Legal Obligations
Certain information may need to be retained and disclosed as part of legal obligations — for maintaining specific records as required by applicable laws and regulations, and for cooperating with investigations by authorities.
Cookie Use Policy
The seqbd website uses cookies and similar technologies to improve user experience. Cookies are small text files stored in your browser.
Essential Cookies
These are necessary for the core functionality of the platform. Without them, login, secure navigation, and transactions are not possible. These cookies cannot be turned off.
Analytics Cookies
Used to understand how users interact with the platform. This information helps us improve our service quality. You can disable these cookies if you choose.
Preference Cookies
Used to remember your language, display preferences, and other settings. These cookies save you from having to reconfigure settings on every visit.
You can manage cookies at any time by changing your browser settings. However, disabling essential cookies may affect the functionality of the platform.
Information Sharing with Third Parties
seqbd never sells your personal information or discloses it to third parties without permission. However, limited information may be shared in the specific circumstances listed below:
5.1 Payment Processing Service Providers
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These partners follow strict data protection standards.
5.2 Technology Service Providers
We work with specific technology service providers to operate the platform. These providers may only process information on our behalf and in accordance with our instructions. They may not use this information for their own purposes.
5.3 Legal Authorities
Where required by law, by court order, or in response to a government investigation, specific information may be provided to the relevant authorities. In such cases, we make every effort to protect your interests within our legal obligations.
5.4 Corporate Restructuring
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify users in advance and provide adequate time before any new policy takes effect.
Information Security Measures
seqbd follows the highest industry standards to protect your information. Our security infrastructure ensures multi-layered protection.
Encryption Technology
All your personal and financial information is secured through SSL (Secure Socket Layer) encryption technology. During data transmission, it remains unreadable to third parties.
Access Control
Access to your information is restricted to authorized personnel only. Strict role-based access controls ensure that each staff member can only view the information necessary for their work.
Security Audits
Our systems undergo regular security testing and audits. Immediate action is taken as soon as any vulnerability is identified.
Data Backup and Recovery
Regular secure backups of your account data are maintained. In the event of any technical issue, prompt data recovery is ensured.
However, no method of data transmission over the internet or electronic storage is completely 100% secure. Therefore, while we provide a high standard of protection, we cannot guarantee absolute security.
Information Retention Period
We do not retain personal information for longer than necessary. The duration of retention depends on the nature of the information and the purpose for which it is kept.
7.1 Information for Active Accounts
Your information is retained in our system for as long as your account remains active. This information is continuously needed for account management, service delivery, and communication.
7.2 Information for Closed Accounts
Even after an account is closed or deactivated, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention. After this period, the information is securely deleted or anonymized.
7.3 Financial Transaction Records
Financial transaction records may be retained for an extended period in accordance with legal requirements. These records also serve as evidence in resolving financial disputes.
Your Rights Regarding Your Information
seqbd believes that you should have full control over your personal information. Your rights are described in detail below:
Right to Access Information
You have the right to receive a complete copy of the information we hold about you. Upon request via live chat or email, we will provide it within a specified timeframe.
Right to Correct Information
If any of your stored information is inaccurate or incomplete, you have the right to have it corrected. This can be done through account settings or directly via support.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. We will take appropriate steps upon receiving your objection.
Right to Data Portability
You have the right to receive your information in a structured, commonly usable format that can be transferred to another service.
Right to Withdraw Consent
If you have previously given consent for a specific type of data processing, you have the right to withdraw that consent at any time.
To make any request regarding your rights, contact our 24/7 live chat support or write to the email below. We will respond to your request within a maximum of 30 days.
Protection of Minors' Information
Strict Policy Regarding Those Under 21
seqbd's services are for users aged 21 or above only. We do not knowingly collect any personal information from those under 21. The age verification process at registration helps us enforce this rule.
If it comes to our attention that information from a minor has been collected, we will immediately close that account and delete the information. If you believe a minor is using our platform, please notify us immediately.
Changes to the Privacy Policy
10.1 Policy Updates
seqbd reserves the right to change or update this privacy policy as needed. Changes may be made to the policy due to service changes, legal obligations, or business requirements.
10.2 Notice of Changes
If significant changes are made to the privacy policy, we will publish a notice on the website and inform registered users by email. The updated policy will take effect from the date of publication.
10.3 Continued Use Means Consent
Continued use of the platform after changes to the privacy policy will be taken to mean that you agree to the new policy. If you do not agree with the updated policy, you may stop using our platform and contact us to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
Email: [email protected]
Support: 24/7 Bengali live chat — log in to our platform and speak with us at any time
Response Time: Data rights requests are responded to within a maximum of 30 days
Language: Contact us in Bengali
We take your privacy seriously and are committed to resolving all requests with proper attention and promptness. seqbd is always by your side — providing a safe and trustworthy gaming experience.